myCOI is a well-established player in the certificate of insurance tracking software industry, and for good reason. The platform has served multi-industry teams with compliance auditing and vendor document management since 2009, and it’s often a great fit for organizations that already align with myCOI's workflows or that value traditional auditing features—especially if they can allocate time for onboarding and vendor education.
Plus, myCOI recently launched its AI-powered assistant, illumend, which certainly enhances myCOI’s appeal among property managers, general contractors, and risk management professionals.
Still, businesses do experience pain points with this legacy platform, and after trying to make it work for their organization, begin looking for a myCOI alternative.
Many turn to bcs to handle their vendor insurance compliance, and end up staying with bcs for the long haul. Let’s dig into a few reasons why.
Key Takeaways When Considering bcs as a myCOI Alternative
This comparison between bcs and myCOI combines public product materials, user-reported feedback, and platform documentation, plus internal learnings from implementations and evaluations. myCOI’s capabilities will evolve and may even have changed since this comparison was first published; always verify current features with myCOI and bcs before choosing which best suits your needs.
One more thing: New AI-branded releases are emerging all the time, including myCOI’s illumend, which launched earlier this year, expanding its AI capabilities. Public performance data is still developing, so your team should pilot and validate before committing to a certificate of insurance tracking software.
Last updated: August 2025.
bcs is an industry leader with proprietary AI-powered COI tracking software, delivering instant, color-coded feedback and eliminating vendor login requirements. Immediately, you’ll know where the deficiencies are on a certificate of insurance—and getting vendors to fill out documentation becomes a breeze.
You’ll have access to more than 78,000 pre-vetted vendors, expediting your onboarding process. And the bcs pricing model is far more straightforward than what myCOI (or any other myCOI alternative, for that matter) has to offer.
Users report significant processing delays with myCOI, especially during busy renewal periods, with audit times ranging from two days to two weeks—creating potentially dangerous compliance gaps for high-risk vendor relationships. This is a major reason why your risk managers or administrative team are so stressed out.
One operations manager described insurance review through the platform as "time consuming and sometimes mind numbing," noting the unavoidable human interaction required, while a project assistant team lead explicitly mentioned that "the length of the review times" needs improvement.
These delays create significant bottlenecks in vendor management workflows, particularly problematic when property managers need rapid verification for emergency service providers.
On the other hand, bcs’ COI tracking service transforms document processing with proprietary AI technology, providing instant, color-coded feedback during certificate of insurance upload. Plus, human reviewers inform you of any COIs that are no longer compliant or about to expire.
Your vendors immediately see the missing information, creating a speedy feedback loop that reduces administrative back-and-forth. The necessary corrections and deficiencies are readily apparent to you and your vendor. There's no waiting period between submission and verification, either, enabling quick approval of emergency maintenance requests without compromising compliance.
bcs’ sophisticated optical character recognition (OCR) engine extracts data fields within seconds, cross-referencing submissions against numerous compliance parameters. Its AI assistant RiskBot is always learning, so new fields, forms, and templates become more easily understandable with time and use.
myCOI users are plagued by login credentials. Vendors don’t want to use them, slowing down your projects and lowering compliance rates.
myCOI requires vendors and tenants to create accounts and log in to a portal for document uploads, adding friction that complicates implementation and often discourages proper compliance. This hurdle creates administrative challenges and delays when managing multiple vendor relationships.
A human resources specialist reported that "onboarding the vendors" was particularly difficult, noting "it was tough to get our vendors to partner with the team," while a financial administrative assistant noted that vendors became "overwhelmed or upset" by "too many e-mail requests."
Your risk managers and property managers know the pain. They’re tired of it.
Alternatively, bcs offers you an extensive network with over 78,000 active and pre-vetted vendors already in the system. When onboarding a new vendor, they're likely already in the bcs ecosystem with verified information—dramatically accelerating the compliance process.
Vendors don't need logins to submit documents, reducing friction and leading to higher compliance rates. For risk managers working across multiple regions, this network eliminates redundant data collection and accelerates onboarding.
Find active vendors in city settings or further out in county territory. Whether you operate in a rural or urban setting, bcs’ extensive network of pre-vetted vendors is large enough that population density shouldn’t be an issue for your organization; you can bank on a speedy onboarding process.
Past myCOI users mention that while you can customize insurance requirements, the standard set it uses “is outdated and could be optimized.” While the templates and pre-built forms in myCOI are adequate for many users, they lack the robust customization bcs offers.
bcs enables granular tracking of numerous vendor credentials through customizable requirement templates; you’ll experience big dividends from how much you can tailor your certificate of insurance tracking software.
Effective OCR reading of COI forms doesn’t require you to use a limited number of template types. As a risk manager, you can:
Tailor documents according to vendor risk level. Instead of burdening your lowest-risk vendor types with excessive fields and paperwork designed for your highest-risk vendor profiles, which then takes a lot more hounding to get vendors to complete appropriately, you can easily customize templates to their needs. The yoga instructor at your recreation center, for instance, has nowhere near the same risk potential of a developer installing a new bridge over a major road.
You’ve already experienced myCOI’s limited support options with longer response times and generic assistance. myCOI’s generalist approach to vendor insurance compliance means it lacks a deep understanding of construction and real estate COI tracking, which is a deal breaker for general contractors and property managers with complex portfolios and projects.
As the best myCOI alternative, bcs delivers unparalleled, human support (bolstered by our AI-powered platform).
bcs provides 24/7 access to U.S.-based support from licensed insurance professionals and certified risk managers who understand property management challenges. There’s no offshoring of customer support. Plus, our multilingual team offers assistance in English, Spanish, French, and Portuguese.
You’ll speak with savvy specialists (not automated responses) who understand additional insured requirements, policy exclusions, regulatory compliance, and more.
Perhaps, when you signed up for myCOI, you didn’t fully grasp the complexity of its pricing model. Now you’re stuck paying for features you don’t use or overpaying to manage a small collection of vendors. You wouldn’t be the first organization that’s told us that. myCOI’s assignment-based models make cost prediction nearly impossible for lay people, with users reporting confusion about charges and surprise fees.
Fortunately with bcs, you can easily calculate your costs based on straightforward pricing plans.
You’re only charged per active certificate of insurance. Suppose you're a municipality with more than 100 vendors, including everything from educational programs and outdoor recreation groups to electricians and engineering firms.
You may want to keep the certificate of insurance active all year round for your electricians and engineering firms, but if your educational programs and outdoor groups only run during the summer months, then you only need to keep their COIs active from June to August; that means you’re not charged for the other nine months of the year that the vendor relationship is dormant.
Plus, there isn’t a limit to or additional charge for the documents you store per vendor. Load up all the documents you want relevant to each vendor. Again: You’re only charged per active COI, not per document. When it comes to liability–potentially in the millions of dollars–you can never be too careful, never have enough record keeping. bcs gives you an abundance of storage capacity to keep all the important information about each vendor with their profile. So, when a pressing question arises or an unfortunate incident occurs, you’ll have all the documentation you need in one place, easy to access and review.
bcs' true freemium option gives you full platform access for up to 25 vendors, for as long as you need it. No feature restrictions, time limits, or credit card required. All self-service capabilities are unlocked from day one. If you choose to expand, you can select from full-service or self-service COI tracking software options.
FreemiumTry out our premium features for free, no credit card required! |
Self-ServiceA software-only option that charges only $0.95 per vendor COI per month. |
Full-ServiceCOI tracking software plus professional services for $17.80 per vendor COI, annually. |
Stop gambling with manual COI tracking. This exposes your business to million-dollar liability gaps and wastes 15-20 hours weekly on administrative chaos. bcs’ proprietary AI delivers instant insurance verification, 78,000+ pre-verified vendors that accelerate onboarding, free-tier access with flexible upgrades that scale with your business, and 24/7 U.S.-based human expert support—ensuring you never face uninsured incidents. Contact bcs today.